0845 Numbers
Are Not Free.
Calling an 0845 number from a mobile can be shockingly expensive. Understand the Access Charge and Service Charge before you dial.
How 0845 Costs Are Calculated
Since Ofcom's regulations in 2015, the cost of calling 084, 087, and 09 numbers is split into two parts.
1. Access Charge
Paid to YOUR phone company
Set by EE, O2, Vodafone, etc.
2. Service Charge
Paid to the COMPANY you call
Set by the business owner
Total Cost: You could pay over 70p per minute calling from a mobile!
Cheaper Alternatives
Look for an 0345 Number
Many companies have swapped their 0845 number for an equivalent 0345 number. 03 numbers are charged at the same rate as standard landlines (01/02) and are included in your mobile minutes.
Use StartACall
If you must call an 0845 number, use our browser-based dialer. We route calls over the internet, often bypassing the high "Access Charges" of mobile networks.
0845 FAQs
Why do companies use 0845 numbers?
Historically, companies earned a share of the call cost (revenue sharing). However, due to new regulations and customer dissatisfaction, many are moving to 03 numbers.
Is 0845 free on weekends?
It depends on your landline package. Some BT packages include weekend calls to 0845 numbers, but mobile contracts almost never do.
What is the difference between 0845 and 0844?
Both are service numbers. 0845 usually has a lower service charge (up to 7p/min) while 0844 can be slightly higher. Both incur the high Access Charge from mobiles.