Web based Alternatives to Dialpad
Start the call from any browser tab. There is no download, and you only add a number to receive inbound calls.
Product facts
- Outbound: No dedicated number required.
- Inbound: Requires US/Canada digital number ($2.14 to $5/month).
- No apps: Works in Chrome, Safari, Edge, Firefox.
Top Web based Alternatives
Quick overview of options that let you call from a browser and what sets them apart.
StartACall
True browser calling with WebRTC and PSTN bridging via Twilio. Built in and real time copilot for live calls. Virtual numbers in 190+ countries and deep analytics for teams and agencies.
- Browser first, no apps
- Global virtual numbers
- and copilot
RingCentral
A mature UCaaS with a browser client that supports calling, messaging, and meetings. Strong telephony features and integrations for businesses that need a full unified platform.
- Enterprise features
- Browser client available
Zoom Phone
Zoom extends its meeting platform with a browser based phone. Good option if your organization already uses Zoom for collaboration and needs integrated telephony.
- Integrated with Zoom meetings
- Global PSTN access
Other Options to Consider
Aircall, Google Voice, Microsoft Teams calling, 8x8, and Nextiva all offer web clients to varying degrees. Evaluate each for browser support, virtual number availability, APIs, and AI features.
How StartACall Differs
StartACall focuses on a pure browser experience with built in , a real time copilot for live calls, and easy access to virtual numbers worldwide. It is built on a Twilio backbone for reliable PSTN connectivity and provides developer friendly APIs for integrations.
Features to Prioritize
Key capabilities to evaluate when switching from Dialpad to a web based system.
True Browser Calling
WebRTC based calling removes installs and simplifies rollout for distributed teams and agencies.
and Copilot
Real time transcription, response suggestions, and autonomous voice agents speed workflows and improve consistency on calls.
Security and Compliance
Look for TLS and SRTP support, encryption, and recording controls to meet regulatory requirements.
Virtual Numbers
Access local and toll free numbers in the countries you serve to improve answer rates and trust.
Analytics and Reporting
Real time dashboards for call duration, volume, and agent performance help optimize operations.
Integrations and API
CRMs, helpdesk systems, and custom webhooks let you automate workflows and sync call data.
Migrating from Dialpad
Practical steps to move your phone system to a web based provider with minimal disruption.
Export and Audit
Export contacts, extensions, and call logs. Audit virtual numbers and any porting requirements.
Provision Numbers
Buy or port numbers to your new provider. Ensure call routing and IVR match existing flows.
Test and Switch
Run test calls, validate voicemail and recordings, then switch DNS, SIP, or trunking when ready.
Need help migrating?
StartACall offers migration guidance and an API first approach to replicate call flows, port numbers, and preserve agent continuity. Sign up and start the onboarding process to get immediate assistance.
Frequently Asked Questions
Do these alternatives require installing an app?
No. Many modern providers support WebRTC so you can call directly from supported browsers without installing native apps.
Will I keep my existing phone numbers?
You can often port numbers to a new provider. Check porting rules for the countries involved and begin the porting process before switching to avoid downtime.
What is an in calling?
An provides real time transcriptions, suggested responses, briefings, and context during live calls to help agents handle conversations more effectively.
Can I buy numbers in other countries?
Yes. Look for providers with virtual number inventories in the countries you need. StartACall supports numbers across the US and Canada for local presence.
Ready to replace Dialpad?
Sign up and start calling from your browser with AI assistance, virtual numbers, and real time analytics. No software installs required.