Do I need a phone number to make outbound calls?

No. Outbound calls do not require purchasing a dedicated phone number.

Can I receive calls in my browser?

Yes. Inbound calling requires a unique US/Canada digital number ($2.14 to $5/month).

Logistics Dispatch Calling

Dispatch Calling Built for Logistics Teams

Start the call from any browser tab. There is no download, and you only add a number to receive inbound calls.

Product facts

Outbound: No dedicated number required.
Inbound: Requires US/Canada digital number ($2.14 to $5/month).
No apps: Works in Chrome, Safari, Edge, Firefox.

How it Works

Dispatch LineLine Active

📞

How Browser Based Dispatch Calling Works

StartACall connects your browser to the public phone network using secure WebRTC and Twilio. No downloads required. AI tools help scale routine calls while humans handle exceptions.

Make a Call in Seconds

for Routine Calls

Autonomous voice agents can confirm pickups, update ETAs, collect delivery confirmations, and escalate exceptions to human agents.

Real Time Assistance

transcribes calls live, suggests responses to complex driver issues, and logs call notes back to your TMS or CRM.

Dispatch Examples

Use cases include driver daily check ins, automatic ETA notifications to receivers, exception handling when shipments are delayed, and third party carrier coordination using local caller IDs.

Pickup Confirmation

Driver calls in, AI logs ETA and confirms load

Delivery Notification

Automated outbound call to receiver with live confirmation

Common Dispatch Use Cases

Examples of how logistics teams use browser calling to streamline operations.

Automated ETA Updates

Trigger outbound calls or SMS when arrival windows change so receivers get timely notifications.

Local Presence with Virtual Numbers

Buy and manage local numbers in regions where your drivers operate so calls look familiar and increase answer rates.

Secure Communications

All calls use encrypted WebRTC sessions with enterprise grade protection for sensitive shipment data.

Real Time Analytics

Track call times, wait times, and outcomes to identify bottlenecks and improve dispatch efficiency.

Features Logistics Teams Love

StartACall was built to replace complex telephony stacks with a simple web first experience. Combine human dispatchers with AI to scale communication without sacrificing quality.

Browser based calling from Chrome Safari and Firefox
for automated pickup and delivery calls
for live transcription and suggested responses
Manage virtual numbers in the US and Canada
Real time analytics and call logs for your TMS

Scale Fast

Automate routine calls while keeping human oversight for complex situations.

Global Reach

Local numbers and PSTN connectivity wherever your fleet operates.

Reliable

Built on Twilio and enterprise grade infrastructure to ensure uptime for critical operations.

Instant Setup

Start calling in minutes from your browser with no hardware or complex setup.

Frequently Asked Questions

Can I call drivers without installing software?

Yes. StartACall runs in modern browsers so dispatchers can make calls without installing desktop or mobile apps.

How do help dispatch teams?

can autonomously run routine call flows such as pickup confirmations, ETA updates, and delivery confirmations while alerting humans only when needed.

Can I use local caller IDs for different regions?

Yes. Purchase virtual numbers in the regions you operate to present a local caller ID to drivers and partners.

Does StartACall integrate with TMS or CRM systems?

StartACall provides APIs and webhooks to integrate call events, transcripts, and analytics back into your transportation management system or CRM.

Ready to streamline your dispatch communications?

Browser Calling for Logistics and Dispatch Teams

In short

StartACall lets dispatchers, fleet coordinators, and logistics operators place outbound calls to drivers, carriers, warehouses, and customers straight from a browser tab. No SIM card, no app install, and no dedicated phone number are required for outbound calls, and you pay per minute as you go.

Frequently asked questions

Can multiple dispatchers use StartACall at the same time?+

Yes. Each coordinator opens StartACall in their own browser on any supported device. Outbound calling needs no phone number per seat, and since billing is per minute and pay as you go, adding or removing dispatch seats during peak season does not lock you into line rentals.

Do drivers need to install anything to be called?+

No. StartACall places standard outbound calls to a driver's normal phone number, so the driver just answers their cell as usual. The browser based part is only on your dispatch side, with no app download or SIM required.

How can drivers or shippers call our dispatch line back?+

Add a US or Canada digital number with monthly pricing that lands between $2.14 and $5. That number becomes your inbound dispatch line, and calls to it ring in your browser so coordinators can answer reroutes, ETAs, and breakdown reports.

Is StartACall good for international freight calls?+

Yes. It is designed for international calling at per minute pay as you go rates, and all calls are end to end encrypted, which suits dispatchers coordinating with overseas carriers, ports, and 3PL partners.