Do I need to install software to use StartACall?

No. StartACall runs directly in modern browsers. Dispatchers can make and receive calls without installing additional software.

Can I automate routine dispatch calls?

Yes. AI Agents can handle common workflows such as pickup confirmations and ETA notifications while forwarding exceptions to humans.

Can I get local caller IDs for different service regions?

Yes. StartACall offers virtual numbers across 190 plus countries so you can present a local caller ID to drivers and customers.

How do I access call logs and transcripts?

Call logs, transcriptions, and analytics are available in real time via the StartACall dashboard and through APIs and webhooks for integration with your TMS.

Can dispatchers call drivers from a laptop or tablet?

Yes. StartACall enables full two way calling from Chrome, Safari, and Firefox without installing native apps.

How can I display a local caller ID for drivers in different regions?

Purchase virtual numbers in over 190 countries and assign them as caller IDs so drivers see a familiar local number.

Can AI handle routine dispatch calls?

Yes. Autonomous AI Agents can confirm pickups, provide ETAs, collect signatures, and route exceptions while you monitor performance.

Logistics Dispatch Calling

Dispatch Calling Built for Logistics Teams

Make and manage driver calls directly from your browser. Use AI agents to handle routine check ins, get real time copilot suggestions during live calls, and maintain a reliable local caller ID with virtual numbers across regions.

How it Works

Dispatch LineLine Active

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How Browser Based Dispatch Calling Works

StartACall connects your browser to the public phone network using secure WebRTC and Twilio. No downloads required. AI tools help scale routine calls while humans handle exceptions.

Make a Call in Seconds

AI Agents for Routine Calls

Autonomous voice agents can confirm pickups, update ETAs, collect delivery confirmations, and escalate exceptions to human agents.

Real Time Assistance

AI Copilot transcribes calls live, suggests responses to complex driver issues, and logs call notes back to your TMS or CRM.

Dispatch Examples

Use cases include driver daily check ins, automatic ETA notifications to receivers, exception handling when shipments are delayed, and third party carrier coordination using local caller IDs.

Pickup Confirmation

Driver calls in, AI logs ETA and confirms load

Delivery Notification

Automated outbound call to receiver with live confirmation

Common Dispatch Use Cases

Examples of how logistics teams use browser calling to streamline operations.

Automated ETA Updates

Trigger outbound calls or SMS when arrival windows change so receivers get timely notifications.

Local Presence with Virtual Numbers

Buy and manage local numbers in regions where your drivers operate so calls look familiar and increase answer rates.

Secure Communications

All calls use encrypted WebRTC sessions with enterprise grade protection for sensitive shipment data.

Real Time Analytics

Track call times, wait times, and outcomes to identify bottlenecks and improve dispatch efficiency.

Features Logistics Teams Love

StartACall was built to replace complex telephony stacks with a simple web first experience. Combine human dispatchers with AI to scale communication without sacrificing quality.

Browser based calling from Chrome Safari and Firefox
AI Agents for automated pickup and delivery calls
AI Copilot for live transcription and suggested responses
Manage virtual numbers in 190 plus countries
Real time analytics and call logs for your TMS

Scale Fast

Automate routine calls while keeping human oversight for complex situations.

Global Reach

Local numbers and PSTN connectivity wherever your fleet operates.

Reliable

Built on Twilio and enterprise grade infrastructure to ensure uptime for critical operations.

Instant Setup

Start calling in minutes from your browser with no hardware or complex setup.

Frequently Asked Questions

Can I call drivers without installing software?

Yes. StartACall runs in modern browsers so dispatchers can make calls without installing desktop or mobile apps.

How do AI Agents help dispatch teams?

AI Agents can autonomously run routine call flows such as pickup confirmations, ETA updates, and delivery confirmations while alerting humans only when needed.

Can I use local caller IDs for different regions?

Yes. Purchase virtual numbers in the regions you operate to present a local caller ID to drivers and partners.

Does StartACall integrate with TMS or CRM systems?

StartACall provides APIs and webhooks to integrate call events, transcripts, and analytics back into your transportation management system or CRM.