Client Calls in the Browser
Secure VoIP for Law Firms
Place the call from your browser in seconds. Nothing to install, and outbound calls need no phone number.
Product facts
- Outbound: No dedicated number required.
- Inbound: Requires US/Canada digital number ($2.14 to $5/month).
- No apps: Works in Chrome, Safari, Edge, Firefox.
Features Designed for Law Firms
Secure browser calling plus AI tools and integrations to make client communication effortless and compliant.
Browser-Based Calling
Counsel and staff dial any phone number globally from Chrome, Safari, or Firefox without installing apps.
Security & Confidentiality
Encrypted WebRTC connections, access controls, and recording options let you manage attorney-client confidentiality and retention policies.
& Copilot
Use autonomous for routine intake calls and a real-time that transcribes and suggests responses during consultations.
Virtual Numbers
Purchase and manage local numbers for 190+ countries to keep client outreach local and professional.
Call Routing & IVR
Route calls to partners, intake teams, or AI assistants with customizable menus and on-call schedules.
Analytics & Time Tracking
Real-time call metrics, duration logs, and transcript attachments make billing and case documentation seamless.
Security and Compliance
Protect client communications with enterprise-grade controls and clear retention settings.
Encryption and Access Controls
All calls are secured with WebRTC encryption and routed through a trusted PSTN provider. Role-based access ensures only authorized staff can listen to recordings and transcripts.
Recording, Retention, and Audit
Enable recordings per-jurisdiction and assign retention policies to meet your firms obligations. Full audit logs help with discovery and internal reviews.
Common Use Cases for Law Firms
Everything you need for client intake, consultations, scheduling, and billing.
Client Intake
handle initial screening calls, capture contact details, and populate intake forms automatically.
Consultations
Use for live transcription, suggested questions, and instant note creation during client consultations.
Billing and Timekeeping
Automatic call duration logs and transcript attachments streamline time entries and invoicing.
Frequently Asked Questions
Can StartACall protect attorney-client privilege?
StartACall provides encrypted connections, access controls, and configurable recording policies so firms can maintain confidentiality. We recommend internal policies for handling recorded material and transcripts to preserve privilege.
Do lawyers need to install software?
No. Calls are made in the browser, requiring no downloads. Staff can start calling from any computer or supported browser after logging in.
Can calls be attached to matters in case management systems?
Yes. StartACall offers integrations and APIs to attach call records, transcripts, and recordings to your case management or CRM platform.
Is live transcription accurate enough for notes and billing?
StartACall uses enterprise speech models and Deepgram to provide high-quality transcripts that can be reviewed and attached to matters for efficient note-taking and time entries.
Ready to move client calls into the browser?
Register your firm and start secure, AI-powered calling for intake, consultations, and billing. No downloads required.