Can I use StartACall for debt collection calls?

Yes. StartACall supports browser based calling for collection teams with features like virtual numbers, AI agents, call recording, and transcripts.

How does StartACall help with compliance?

StartACall provides time of call enforcement, DNC screening, consent logging, recording notices, and audit logs to support regulatory compliance. You should consult counsel for program specific guidance.

Can AI agents collect payments?

AI agents can be configured to follow approved payment scripts and hand off to secure payment flows when authorized. Use built in workflows to ensure PCI safe handling.

Can I run debt collection calls from my browser using StartACall?

Yes. StartACall enables agents and automated voice agents to place and receive debt collection calls directly from Chrome, Safari, or Firefox without installing software.

How does StartACall help with compliance for debt collection calls?

StartACall provides tooling that supports compliance best practices: local time zone dialing windows, Do Not Call screening, call recording consent prompts, one touch replay for disclosures, and full call logs and transcripts for audit trails. You should consult legal counsel for programmatic compliance decisions.

Can AI agents handle outbound and inbound debt collection calls?

Yes. AI agents can handle scripted collections, make outbound calls, take payments when authorized, and hand off to live agents using AI Copilot for real time assistance. All voice interactions can be recorded and transcribed for review.

Do I need a virtual local number for debt collection outreach?

Using geographic local numbers increases answer rates. StartACall lets you buy and manage virtual numbers in 190 plus countries so you can present local caller IDs and optimize outreach performance.

Debt Collection Calling from Browser

Make Debt Collection Calls Directly in Your Browser

StartACall lets collection teams place compliant outbound calls and receive inbound disputes from a browser interface. Use live agents, AI agents, or AI Copilot to scale contact rates while keeping transcripts, recordings, and analytics for audits.

Compliance Guide

Live Demo Dialer

Enter number

Line Ready

AI Agents

Autonomous voice agents for scripted outreach and payment collection.

AI Copilot

Real time suggestions and transcripts for live agents to reduce handling time.

Debt Collection Compliance Checklist

Key rules and settings to configure before launching outbound collection campaigns.

Time of Call Rules

Dialing windows should respect local time. Common window is 8:00 to 21:00 local time. Enforce time zone mapping per called number.

Do Not Call Screening

Screen numbers against national DNC lists and maintain suppression lists inside StartACall to avoid calls to blocked numbers.

Consent for Automated Calls

If using predictive dialers or AI agents, confirm you have the right consent. Record and log consent events for audit trails.

Recording Notices

Notify the called party when a call is recorded. Be aware of state rules: some states require two party consent. Keep transcripts and recordings centrally stored for compliance.

Script Management

Use templated and versioned scripts for disclosures, validation, and payment offers. AI agents can follow approved scripts only.

Audit Trail

Keep call recordings, transcripts, dispositions, and agent notes in one place to demonstrate compliance if needed.

Quick Start Steps

Create your StartACall account and verify business details.
Buy local virtual numbers for target regions and upload suppression lists.
Upload debtor contacts with consent metadata and configure time zone dialing rules.
Choose AI agents, live agents, or blended workflows and launch a test campaign for QA.

Platform Features for Collections Teams

Everything collection teams need to run safe, auditable, and scalable calling programs from the browser.

Global Numbers

Purchase and manage local numbers to increase pick up rates and present local caller IDs.

AI Agents and Copilot

Autonomous call handling plus real time agent assistance with transcripts and suggested replies.

Automation Workflows

Retry rules, smart scheduling, and handoffs to live agents based on disposition and sentiment.

Transcripts and Recordings

Full searchable transcripts with easy redaction and export for audits.

Local Dialing Rules

Call time window enforcement and per number time zone awareness to avoid errors.

Security and Logging

Encrypted call paths and immutable logs for regulatory review and dispute defense.

Frequently Asked Questions

Can I record collection calls?

Yes. StartACall supports call recording and transcription. Configure recording consent prompts and be aware of state and national laws that may require one or two party consent.

Are AI agent calls allowed for collections?

AI agents can be used if you have the appropriate consent and you follow applicable regulations. Use our consent logging and script controls to ensure AI agents only use approved language.

How do I handle disputes or inbound calls?

Inbound calls can be routed to live agents or AI agents. Every inbound interaction is logged with timestamps, transcripts, and recordings for dispute handling.

Can I integrate StartACall with my CRM?

Yes. StartACall integrates with common CRMs and supports webhooks and API access for updating contact statuses and dispositions automatically.

Ready to run compliant browser based collections? Create an account to test with a small pilot.

Start browser based debt collection calls today

No installs. Instant setup. Manage numbers, agents, and compliance tools from one web console.