Build a High Performance Call Center
for Your Dropshipping Store
Accept customer calls from your browser, route inquiries to teams, deploy AI agents for order tracking and returns, and buy local numbers in 190 plus countries to increase conversions and trust.
Platform Features for Dropshipping Teams
Everything you need to run a customer support and sales call center from the browser.
Global Virtual Numbers
Buy and manage local numbers in 190 plus countries to display local caller IDs and improve customer trust and answer rates.
Browser Based Calling
Agents place and receive real phone calls directly from Chrome Safari or Firefox without installing apps. Start in seconds and scale fast.
AI Agents and Copilot
Use autonomous voice agents to handle routine tracking and refund calls and an AI copilot that transcribes and suggests agent responses in real time.
Scalable Routing
Route callers by country order status or priority. Scale your team globally during peak seasons with flexible routing rules.
Secure and Compliant
Calls use secure transport and access controls so you can protect customer data and meet basic compliance requirements.
Real Time Analytics
Track call volume response times conversions and spending in real time to optimize staffing and detect issues early.
How a Dropshipping Call Center Works with StartACall
1. Buy Local Numbers
Purchase numbers in the regions where your customers are located to improve pick up rates and reduce friction for returns and inquiries.
2. Route and Automate
Set routing rules to send calls to human agents AI agents or IVR flows based on order status language or inquiry type.
3. Assist Agents in Real Time
AI copilot transcribes the call and suggests responses or knowledge base snippets to reduce handle time and increase first call resolution.
Common Dropshipping Call Workflows
- Order status and tracking updates provided by AI agents or humans
- Return and refund triage with automated eligibility checks
- Payment and fraud investigations forwarded to specialists
- Proactive outbound calling for high value orders or exceptions
Frequently Asked Questions
Can I run a support team entirely in the browser?
Yes. Agents log in from Chrome Safari or Firefox and make and receive PSTN calls without installing desktop software.
Can AI handle order tracking and refunds?
AI agents can handle routine tracking lookups and refund eligibility checks while escalating complex cases to human agents.
Do you offer local numbers in my main markets?
StartACall supports virtual numbers in over 190 countries so you can present local caller IDs in most markets.
How do I monitor team performance?
Real time analytics show call volume average handle time first call resolution and spending so you can staff to demand and reduce costs.
Launch your dropshipping call center today
Sign up and deploy a customer support and sales call center that runs entirely in the browser. No installation required.