Cloud Calling vs.
On-Premise Systems
Is your business still paying for hardware maintenance and expensive PBX upgrades? Discover why 82% of modern enterprises are switching to browser-based cloud calling to reduce TCO and enable remote work.
On-Premise PBX
- High upfront hardware costs (CapEx)
- Requires physical space & cooling
- Expensive maintenance contracts
- Difficult to scale (add/remove lines)
- Tied to one physical location
Cloud Calling (VoIP)
- Zero upfront hardware costs (OpEx)
- No physical maintenance required
- Automatic free updates
- Scale instantly via dashboard
- Work from anywhere (Browser/Mobile)
Total Cost of Ownership (TCO) Analysis
Over a 5-year period, cloud calling systems like StartACall save businesses an average of 60% compared to traditional systems.
| Cost Category | On-Premise PBX | Cloud Calling |
|---|---|---|
| Initial Hardware | $5,000 - $20,000+ | $0 |
| Setup & Installation | Technician fees ($150/hr) | Free (Self-service) |
| Maintenance | Annual contracts (15-20%) | Included |
| Call Rates | High carrier rates | Wholesale VoIP rates |
| Scalability | Buy new hardware modules | Instant (Click to add) |
| 5-Year Estimate | $$$$ Very High | $ Low |
Always Up-to-Date
On-premise systems age quickly. Cloud systems receive new features (like AI integration) automatically without you lifting a finger.
Disaster Recovery
If your office loses power or internet, on-premise phones die. With Cloud, you just switch to mobile or home Wi-Fi instantly.
Remote Work Ready
Employees can take calls from the office number while at home, in a coffee shop, or traveling abroad via the browser.
Ready to ditch the hardware?
Migrating to the cloud takes less than 5 minutes with StartACall. No technicians, no downtime, and you can keep your existing numbers.